Today is Independence Day, the day each year when we celebrate the mix of principle, vision, generosity and bravery on which our country was founded, and which makes the United States the country other countries look to for leadership.
On Monday the University of Miami, including the Miller School of Medicine, will be closed to observe Memorial Day. This is the day each year when we honor our heroes, the men and women who have lost their lives while serving in the United States armed forces.
It is an irony that military conflicts often spur rapid advances in medicine because of the large number of casualties. In fact, the founding of the Miller School was inspired, in part, by the need for more physicians to care for returning GIs.
We have some wonderful news to share with you.
Our UHealthConnect patient access center has won the “Best Strategic Value to the Organization” Award in the Global Contact Center Awards program sponsored by the International Customer Management Institute. The ICMI is the largest professional organization for call centers, and the awards are the highest recognition in the industry.
This week, we celebrate some of the most important members of our health care team: our nurses. As we take time during National Nurses Week to recognize our vital and, all too often, unsung heroes, we realize how lucky we are to have the best nursing staff at UHealth!
Our nation is in the midst of a historic shift that has been years in the making, rightly giving nurses a more prominent role in healthcare. The Institute of Medicine report urging nurses to take on this greater leadership role in America’s increasingly complex health care system has been embraced and already implemented by UM nursing teams. Legions of skilled and devoted nurses spend day and night providing life-transforming care, compassion and strength to others in need.